Med Info Spec I (Night Shift & Hybrid) - Registered Nurse or Pharmacist Required
Core
Provide medical and technical information to healthcare providers and patients regarding pharmaceutical or device products, including dosage, formulation, and side effects, while collecting and reporting adverse events.
Role type
Medical Information Specialist (Pharmacy or Nursing)
Builds
Medical information services and adverse event reporting for pharmaceutical clients
Domain
Life Sciences / Healthcare / Pharmaceutical
Deliverable
client delivery
Required skills
Medical knowledge (Pharmacy or Nursing), Adverse event reporting, Regulatory compliance (GCPs), Technical information interpretation, Database management
Preferred skills
Medical information services experience, Patient/healthcare professional interaction, Contact center support
Technologies
Client-approved medical resources, Databases, Computer software
Responsibilities
Respond to technical and medical inquiries via phone, email, internet, or mail; Analyze questions and formulate accurate responses using approved resources; Identify, record, and triage adverse events and product complaints; Maintain knowledge of client products, SOPs, protocols, and regulatory requirements; Collaborate with internal and external contacts to resolve complex inquiries.