Manager, Clinical Operations (FSP) - Southeast Region
Core
Manages clinical operations staff (CRAs, PAs, RSMs) to ensure quality and accuracy in clinical trials, focusing on performance metrics, process improvement, and regulatory adherence.
Role type
Senior IC clinical operations manager
Builds
Clinical trial services (laboratory, digital, decentralized) for global pharma/biotech clients
Domain
Life Sciences / Clinical Research
Deliverable
client delivery
Required skills
Staff management and coaching, performance appraisal, recruitment and selection, training delivery, risk-based monitoring, quality assurance audit facilitation, data analysis (KPIs/metrics), regulatory compliance (ICH/GCP/FDA), medical terminology knowledge
Preferred skills
Strategic planning, business development input, process improvement initiatives, conflict resolution, problem-solving in dynamic environments
Technologies
Activate, CTMS, Preclarus, Clarity
Responsibilities
Manage, coach, and mentor clinical operations staff; Conduct performance appraisals and career development discussions; Ensure adherence to SOPs and WPDs; Facilitate training programs and identify training gaps; Manage systems to evaluate employee and project metrics; Escalate issues impacting project deliverables; Participate in process improvement and bid support
Seniority
Manager, hands-on leadership
