Product Specialist (IVD)
Core
Expand access to advanced allergy diagnostics in Korea by supporting the adoption and clinical utilization of the Phadia200 system and ImmunoCAP testing in the primary care market.
Role type
Product Specialist (IVD)
Builds
Clinical adoption of ImmunoCAP testing and Phadia200 systems in primary care
Domain
In vitro diagnostics (IVD) / Allergy diagnostics / Immunology
Required skills
IVD diagnostics experience, medical device experience, allergy diagnostics knowledge, immunology knowledge, clinical laboratory testing experience, automated diagnostic systems experience, system evaluation, user training, troubleshooting, project management, analytical skills, problem-solving, Korean language proficiency, business-level English proficiency
Preferred skills
EP Evaluator software experience
Technologies
Phadia200, ImmunoCAP, EP Evaluator
Responsibilities
Provide end-to-end application support including workflow assessment, system evaluation, user training, go-live support, and post-installation follow-up; Conduct customer-site visits for demonstrations and technical support; Develop standardized evaluation protocols, SOPs, and training materials; Collaborate with Sales and Marketing to identify target customers and develop engagement plans; Monitor customer adoption and provide feedback to stakeholders; Support system and assay troubleshooting and quality activities.
Seniority
Mid-level, hands-on IC
