Product Specialist (IVD)
Core
Technical and scientific partner for expanding allergy diagnostics (Phadia200/ImmunoCAP) adoption in Korea's primary care market.
Role type
Product Specialist (IVD)
Builds
Clinical utilization of ImmunoCAP testing and Phadia200 systems in primary care
Domain
In vitro diagnostics (IVD), Allergy diagnostics, Immunology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IVD diagnostics experience, Medical Laboratory Science background, Customer training, System evaluation, Troubleshooting, Workflow optimization, Project management, Analytical problem-solving
Preferred skills
Allergy diagnostics experience, Automated diagnostic systems experience, EP Evaluator software proficiency
Technologies
Phadia200, ImmunoCAP, EP Evaluator
Responsibilities
Provide end-to-end application support including workflow assessment, user training, go-live, and post-installation follow-up; Conduct customer-site visits for system evaluations, demonstrations, and troubleshooting; Develop standardized evaluation protocols, SOPs, and training materials; Collaborate with Sales and Marketing to identify target customers and develop engagement plans; Monitor customer adoption and provide feedback to stakeholders; Support customer quality activities including external quality assessment programs.
Seniority
Mid-level, hands-on IC
