Mgr Site Payments - FSP
Core
Lead a high-performing team to deliver end-to-end Investigator Payments Management for global clinical trials, ensuring accurate, compliant, and timely payments.
Role type
Manager, Site Payments (Clinical Trials)
Builds
Investigator payment processes and operational workflows for clinical trial sites
Domain
Life Sciences / Clinical Trials / Financial Services
Deliverable
client delivery
Required skills
People leadership, project delivery management, risk mitigation, performance management, process improvement, quality control, financial data analysis, regulatory compliance (GCP), stakeholder management
Preferred skills
Functional Service Provider (FSP) model experience, Site Payment platforms experience, EDC systems experience
Technologies
Site Payment platforms, EDC systems, financial systems, ticketing systems, Microsoft Excel
Responsibilities
Line manage and develop Site Payments teams; oversee project delivery to meet customer expectations and timelines; proactively identify and mitigate operational risks; review and approve employee time records and expense reports; drive performance management through coaching and reviews; partner with senior leadership to analyze operational metrics and implement process improvements; perform quality control and approval activities for site setup, payments, and reconciliations.
Seniority
Manager, people leadership
