Field Service Engineer - Electron Microscopy
Core
Field Service Engineer for Electron Microscopes, performing on-site installation, maintenance, and repairs while instructing customers on instrument use.
Role type
Field Service Engineer (Electron Microscopy)
Builds
Electron Microscope systems for scientific research and analysis
Domain
Scientific instrumentation / Materials and Structural Analysis
Deliverable
physical/clinical work
Required skills
Analytical troubleshooting, hardware/software problem solving, TCP/IP networking, manual dexterity, independent work, administration, commercial mindset
Preferred skills
Knowledge of Electron Microscopes, academic-level communication
Technologies
Electron Microscopes, TCP/IP networking
Responsibilities
On-site installation, upgrades, preventive maintenance, and system repairs; Solving hardware and software problems; Instructing customers on instrument operation; Providing technical telephone and email support; Producing service and expense reports; Generating sales leads for account managers; Providing feedback to update system documentation
Seniority
Individual Contributor, entry to mid-level