Lead Accounts Receivable Representative
Core
Lead a portfolio of 200-400 accounts totaling over $20M in resolving payment delays and driving cash collection for B2B customers.
Role type
Senior Accounts Receivable Lead
Builds
Cash collection and delinquency resolution workflows
Domain
B2B Finance / Collections
Required skills
B2B collections, customer service, finance background, analytical skills, MS Office (Excel, Word, Outlook), Oracle, Cognos, process improvement, mentoring
Preferred skills
Bachelor's degree in business, ability to work with minimal direction, goal orientation
Technologies
Oracle, Cognos, MS Office
Responsibilities
Resolve internal and external issues delaying invoice payment, handle high volume of email and phone contact, identify customer behavior changes indicating risk, formulate action plans for delinquency, mentor team members, drive accountability across departments
Seniority
Senior, hands-on IC with leadership duties