Senior Manager, Field Application Scientists – Korea
Core
Lead a team of Field Application Scientists to deliver scientific expertise, technical support, and strategic account growth for the Bioproduction portfolio.
Role type
Senior Manager, Field Application Scientists
Builds
Customer success strategies, team capability, and business growth in bioproduction
Domain
Life Sciences / Biotechnology / Bioprocessing
Deliverable
client delivery
Required skills
Team leadership and coaching, Strategic scientific consulting, Business development and account planning, Cross-functional partnership, Operational excellence and KPI management, Technical knowledge of bioproduction workflows
Preferred skills
Ph.D. in Life Sciences, Upstream/downstream bioprocessing experience, Network in biopharmaceutical industry, GMP and quality systems knowledge
Technologies
Microsoft Office, CRM platforms
Responsibilities
Lead, coach, and develop a high-performing team of Field Application Scientists; Provide strategic scientific leadership throughout the customer lifecycle; Partner with Commercial leadership to accelerate revenue growth; Build relationships with scientific leaders and KOLs within customer organizations; Establish and monitor KPIs related to customer satisfaction and team performance; Represent the Voice of the Customer to drive product improvements.
Seniority
Senior Manager, hands-on leadership