COM
Core
Manages, selects, trains, and coaches clinical operations staff (CAS, CS, CRAs, PAs, RSMs) to ensure adherence to SOPs, WPDs, and regulatory standards while optimizing project performance using metrics and KPIs.
Role type
Senior Clinical Operations Manager / Team Lead
Builds
Clinical trial services (laboratory, digital, decentralized) for global clients
Domain
Life Sciences / Clinical Research / CRO
Deliverable
client delivery
Required skills
Staff management and coaching, clinical trials monitoring (remote and on-site), regulatory compliance (ICH/GCP, FDA), data evaluation, process improvement, risk-based monitoring, system management (Activate, CTMS, Preclarus, Clarity)
Preferred skills
Strategic planning, business development input, training program development, conflict resolution, problem-solving in dynamic environments
Technologies
Activate, CTMS, Preclarus, Clarity
Responsibilities
Conduct performance appraisals and career development discussions; recruit, interview, and select staff; deliver training on SOPs and WPDs; manage timesheets and expense reports; evaluate staff work including PAVs; facilitate internal and client quality assurance audits; support project allocation and operational optimization.
Seniority
Senior, hands-on IC with leadership responsibility
