shift supervisor - Store# 00194, WHITEROCK II
Core
Lead store operations and team deployment to deliver legendary customer service, quality beverages, and a clean environment during scheduled shifts.
Role type
Shift Supervisor (Team Lead)
Builds
Coffee beverages, food products, and the 'Third Place' customer experience
Domain
Retail / QSR (Quick Service Restaurant)
Deliverable
product features
Required skills
Customer service, team leadership, cash handling, operational policy execution, coaching, recipe standards adherence
Responsibilities
Deploy partners and delegate tasks, maintain calm during high volume, anticipate customer needs, provide coaching and feedback, execute opening/closing duties, manage cash and safety, ensure quality beverage and food delivery