Field Service Engineer (Rye, NY Territory)
Core
Provide technical direction, support, and maintenance for company products in the Rye, NY territory, serving as the primary customer contact for service issues.
Role type
Field Service Engineer
Builds
Operational reliability and efficiency of customer equipment
Domain
Industrial equipment maintenance and field service
Deliverable
physical/clinical work
Required skills
Equipment installation and repair, preventative maintenance, failure analysis, customer training, design change advisory, asset management, lifting 50 lbs, manual dexterity
Preferred skills
Independent thinking, problem-solving, detail orientation
Technologies
Microsoft Windows, Microsoft Office (Word, Excel, PowerPoint, Access)
Responsibilities
Install, check out, operate, maintain, repair, and upgrade equipment; Provide preventative maintenance and keep performance records; Analyze equipment failures to determine cause and recommend corrective action; Advise and assist in effecting design changes to improve equipment efficiency; Provide guidance and training to customer personnel on operation and maintenance procedures; Effectively manage company assets including vehicle, computer, and parts inventory.
Seniority
Entry-level to Mid-level, hands-on IC