Business Process Re-Engineering Lead
Core
Lead business process re-engineering and AI-enabled workflow modernization for core banking operations, partnering with business leaders to redesign processes and implement automation solutions.
Role type
Senior business transformation lead (process re-engineering & AI workflow design)
Builds
AI-enabled workflows, Microsoft 365 Copilot agents, and redesigned operating models
Domain
Banking / Financial Services / Business Process Re-engineering / Generative AI
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Business process analysis, workflow redesign, AI use case prioritization, data integrity assessment, change management, business case development, prompt engineering, Microsoft 365 Copilot agent building, KPI definition, stakeholder influence
Preferred skills
Banking/financial services experience, regulated environment technology adoption, Microsoft AI certifications (AI Business Professional, AI Agent Builder), Prosci ADKAR, CCMP, PMP
Technologies
Microsoft 365 Copilot, M365 Agent Builder, ChatGPT, Power Platform
Responsibilities
Partner with business leaders to identify and prioritize automation/AI use cases; Redesign business workflows to improve underlying processes; Build and deploy Microsoft 365 Copilot agents using approved tooling; Lead adoption and change implementation from pilot to production; Assess data readiness and risks for AI implementations; Define and report KPIs for AI adoption and value realization; Coach associates on safe and effective AI usage
Seniority
Senior, hands-on IC
