Damage Insurance Agent (Bilingual)
Core
Provide insurance advice and solutions for home and auto insurance to clients via inbound phone calls.
Role type
Licensed Insurance Advisor (Home & Auto)
Builds
Personalized home and auto insurance solutions
Domain
Insurance / Financial Services
Deliverable
client delivery
Required skills
Bilingualism (English and French), Customer service, Regulatory risk understanding, Needs assessment, Relationship building, Digital literacy
Preferred skills
Post-secondary education, Insurance product knowledge, Contact centre experience
Responsibilities
Provide insurance advice and solutions to clients based on their needs through inbound calls, Complete personalized needs assessments and reviews, Demonstrate a solid understanding of regulatory risk when underwriting and updating policies, Cultivate and maintain relationships with partners
Seniority
Individual Contributor