Senior Director, Loan Operations
Core
Drive end-to-end loan operations including mortgage origination, processing, closing, servicing, and default/loss mitigation for secured and unsecured products to ensure compliance, optimize efficiency, and minimize financial losses.
Role type
Senior Director, Loan Operations
Builds
Mortgage and credit card loan portfolios
Domain
Banking / Financial Services / Lending
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Strategic leadership, business development, loan processing, underwriting, closing management, delinquency management, foreclosure prevention, collections, regulatory compliance, risk management, team development, performance analytics, process optimization, cross-functional collaboration
Preferred skills
None stated
Technologies
None stated
Responsibilities
Oversee mortgage and credit card loan origination strategies including business development and sales leadership; Ensure accurate and timely loan processing including credit analysis and documentation verification; Direct the mortgage closing process collaborating with title companies and attorneys; Manage post-closing activities including payment processing and escrow administration; Lead delinquency management, foreclosure prevention, and collections strategies; Ensure adherence to federal, state, and regulatory requirements; Lead, mentor, and optimize performance across loan operations teams; Provide data-driven insights on loan production and financial performance to executive leadership; Drive automation, workflow improvements, and cost-saving initiatives; Partner with legal, compliance, IT, and other departments to ensure seamless operations.
Seniority
Senior Director, executive leadership