Senior Systems Configuration Analyst
Core
Business application configuration, setup, maintenance, testing, analysis, and troubleshooting for Federal Reserve financial services products like Fedwire Funds and Securities.
Role type
Senior Systems Configuration Analyst
Builds
Accounting and settlement agreements, correspondent/respondent relationships, and processing configurations for thousands of financial institutions.
Domain
Central banking / Payments operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business application systems configuration, Payments operations, Risk management policies, Project management, Stakeholder coordination, Issue troubleshooting
Preferred skills
Advanced Customer Service, Operational efficiencies, Business process knowledge, Multi-tasking, Training and coaching
Technologies
Microsoft Office, Local Customer Directory (LCD), Account Management Information Systems (AMI), FedLine, FedPayments Manager (FPM), Fedwire, FedNow
Responsibilities
Coordinate and perform business application configuration and testing for Fedwire Funds and Securities; Troubleshoot complex customer setup, connectivity, and file formatting issues; Respond to depository institution cyber incidents and manage service restoration; Provide coaching and cross-training to less experienced staff; Lead or participate in improvement initiatives and user acceptance testing; Assist with critical testing activities like Business Continuity and Operational Readiness.
Seniority
Senior, hands-on IC
