Agent(e) aux opérations – Souscription et réception
Core
Front-office operations agent handling client reception, call intake, mail processing, and payment collection for an insurance underwriting service.
Role type
Front-office operations agent (insurance)
Builds
Administrative support for the underwriting service
Domain
Insurance
Required skills
MS Office suite, written French, computerized environment aptitude, customer service, relationship skills, collaboration, task prioritization, autonomy, attention to detail
Preferred skills
Underwriting or insurance domain knowledge
Responsibilities
Greet clients visiting the office, receive and route calls, receive mail and payments, manage a generic email inbox, perform administrative/technical/secretarial tasks for underwriting (create partner members in the police system, start company submissions, make reservations)