Conseiller(e) technique assurance qualité
Core
Technical advisor and auditor for personal insurance, ensuring compliance, quality, and efficiency of insurance files while developing team skills.
Role type
Senior technical advisor / auditor (personal insurance)
Builds
Operational excellence and continuous improvement in personal insurance operations
Domain
Insurance (personal lines)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
audit of insurance files, risk analysis validation, policy compliance verification, pricing criteria application, underwriting rules application, process optimization, training program development, knowledge transfer, complex file management, committee participation
Preferred skills
PAA certification, Microsoft Office proficiency
Technologies
Microsoft Office
Responsibilities
Conduct audits of files processed by agents and analysts; Validate risk analysis quality and information accuracy; Verify compliance of policy issuances, modifications, and renewals; Confirm application of pricing criteria and underwriting rules; Recommend corrections for files subject to automatic facultative reinsurance; Participate in quality balance preparation and analysis; Support agents and analysts in technical expertise development; Ensure respect of policies, standards, and procedures; Act as resource person for complex files; Participate in committees and projects related to new products and quality standards
Seniority
Senior, hands-on IC with mentorship responsibilities