Case Manager
Core
Provide support and outreach to students in distress, at-risk, and crisis situations, coordinating intervention plans and facilitating access to medical care and community resources.
Role type
Student case manager (higher education)
Builds
Student support programs and wellness initiatives
Domain
Higher education + student mental health and social services
Deliverable
client delivery
Required skills
crisis management, mental health assessment, community resource coordination, data analysis, policy compliance, stakeholder liaison
Preferred skills
knowledge of higher education advising, experience with diverse student populations, familiarity with Catholic/Jesuit educational values
Technologies
Maxient, Ellucian/Colleague, Microsoft Office
Responsibilities
Manage student cases involving behavioral and mental health risks; coordinate hospitalizations and discharge planning; develop wellness programs; maintain referral databases; analyze student support data; prepare reports for leadership.
Seniority
Mid-level, hands-on IC