Operational Change Product Owner - Onboarding & KYC Transformation - Director (AVP Equivalent)
Core
Shape and deliver operational change across the Onboarding and KYC ecosystem within a global banking environment, improving process design, delivery, and embedded controls.
Role type
Director-level Operational Change Product Owner
Builds
Scalable, sustainable solutions for onboarding and KYC workflows that reduce manual effort and improve client/colleague experience.
Domain
Financial Services / Banking / Regulatory Compliance (AML, KYC, Sanctions)
Deliverable
product features
Required skills
Strategic leadership, stakeholder engagement, delivery execution, process optimization, governance & compliance, backlog prioritization, business analysis, transformation management, automation, regulatory alignment
Preferred skills
Experience in business analysis, change management, client lifecycle management, risk processes, relevant qualifications in business/operations/finance/risk/technology
Technologies
None explicitly stated
Responsibilities
Own and shape the product roadmap for operational change; Act as a key connector across Operations, Technology, Compliance, Risk, and senior stakeholders; Translate operational pain points and regulatory needs into clear requirements and user stories; Identify opportunities to simplify workflows and reduce manual effort; Maintain alignment with global regulatory standards (AML, KYC, sanctions screening)
Seniority
Director (AVP Equivalent), hands-on IC with strategic leadership
