Conversational AI Specialist, Vice President
Core
Designing and evaluating enterprise-level conversational AI solutions and generative AI models for employee and client virtual assistants.
Role type
Vice President, Conversational AI Specialist (Strategy & Hands-on IC)
Builds
Enterprise conversational AI solutions, smart automation tools, and generative AI model refinements.
Domain
Financial Services / Generative AI / Conversational AI
Deliverable
production ML models
Required skills
Conversational AI solutioning, Prompt engineering, LLM evaluation (F1, RAGAS), Generative AI concepts, Program management, Risk management, Stakeholder management
Preferred skills
Experience with commercial/open-source LLMs (GPT, Claude, Gemini, LLAMA), Human feedback analysis, Cross-functional collaboration
Technologies
GPT, Claude, Gemini, LLAMA, RAGAS
Responsibilities
Develop differentiated conversational experiences for virtual assistants; Develop and refine context-aware prompts for AI chatbots; Create data-driven methodologies for testing and evaluating LLM outputs; Troubleshoot and optimize LLM model outputs; Identify and mitigate project risks; Manage expectations with internal stakeholders and vendors; Track project performance metrics and KPIs.
Seniority
Executive (VP), Strategy & Mentorship
