Customer IAM Operations group - Reliability Engineer, Associate
Core
Build, maintain, and optimize global Identity and Access Management (IAM) services while applying Site Reliability Engineering (SRE) principles to ensure platform stability, security, and performance.
Role type
Associate-level Reliability Engineer (IAM Operations)
Builds
Global IAM services and authentication platforms for a financial services firm
Domain
Cybersecurity / Identity and Access Management (via careerplan.io/jobs/PT-JR044789-customer-iam-operations-group-reliability-engineer-associate-at-ms)
Required skills
IAM platforms (Transmit Security, ForgeRock, Ping Identity), authentication/authorization/federation concepts, OS administration (Windows, Linux), scripting (PowerShell, Python, Shell, Perl), distributed systems troubleshooting, monitoring tools (Splunk, Grafana, ServiceNow, Jira, Jenkins)
Preferred skills
Cloud platforms, automation technologies, DevOps, Infrastructure-as-Code, SSO, OAuth, OpenID Connect, SAML, MFA
Technologies
Transmit Security, ForgeRock, Ping Identity, Okta, Azure AD, Splunk, Grafana, ServiceNow, Jira, Jenkins, PowerShell, Python, Shell, Perl
Responsibilities
Build, maintain, and optimize global IAM services; Collaborate with cross-functional teams to integrate IAM solutions; Troubleshoot and resolve complex issues escalated by customers and support teams; Apply SRE principles to improve system architecture, resiliency, and scalability; Implement automation solutions to reduce operational overhead; Participate in on-call rotations and incident response activities
Seniority
Associate, hands-on IC
