ERP Support Specialist
Core
Troubleshoot and resolve ERP-related tickets, maintain customizations, and support data-driven decision-making for a manufacturing organization.
Role type
ERP Support Specialist
Builds
Customizations across the ERP system, reports, and dashboards
Domain
Manufacturing / Enterprise Resource Planning
Required skills
SQL, C#, JavaScript, Excel, Power BI, SSRS, API integration, database troubleshooting, data synchronization, UX customization
Preferred skills
Knowledge of manufacturing models and processes
Technologies
Epicor, C#, SQL, JavaScript, Excel, Power BI, SSRS, APIs
Responsibilities
Troubleshoot and resolve ERP-related tickets; Create and update customizations across the ERP system; Train end users to use reports and dashboards; Perform database quality control and resolve data inconsistencies; Assist with user acceptance testing for system modifications; Coordinate with IT support on tickets.
Seniority
Mid-level, hands-on IC
