Computer Support Specialist
On-site
Core
Search computer records and databases, interpret information to resolve inquiries, review documentation, and compose professional email responses.
Role type
Computer Support Specialist
Builds
Resolves customer inquiries via database searches and documentation review
Domain
Government/State services
Deliverable
client delivery
Required skills
database searching, documentation review, professional email composition, high-volume support handling
Responsibilities
Search computer records and databases, interpret information in relation to inquiries, review submitted documentation, compose clear and accurate email responses, respond to questions promptly and courteously
