ServiceNow Architect
Core
Design and optimize scalable ServiceNow solutions, lead implementations, and develop custom applications to support IT modernization and streamline workflows.
Role type
Senior ServiceNow Architect
Builds
Scalable ServiceNow instances, custom applications, and secure integrations with external systems
Domain
IT Service Management (ITSM) and IT Operations Management (ITOM)
Required skills
ServiceNow platform architecture, custom development (App Engine, Flow Designer, scripting), integrations, data modeling, JavaScript, REST APIs, security protocols, Agile/DevOps methodologies, performance optimization, stakeholder collaboration
Preferred skills
ServiceNow CAD certification, AWS/Azure cloud platforms, DevOps tools (Jira, Jenkins, GitHub)
Technologies
ServiceNow, AWS, Azure, JavaScript, REST, HTML, CSS, Jira, Jenkins, GitHub, Flow Designer
Responsibilities
Design and optimize scalable ServiceNow solutions; lead implementations including solution design and phased deployments; develop custom applications and extend modules; integrate ServiceNow with external systems; optimize workflows and manage data migrations; conduct code reviews and deployment planning; mentor developers and guide stakeholders; create and maintain technical documentation; ensure compliance with security standards and regulatory requirements; troubleshoot performance and functionality issues; recommend enhancements aligned with IT modernization goals
Seniority
Senior, hands-on IC with strategic leadership