UX/UI Designer
Core
Lead the development of a Consumer Platform-wide competitive experience intelligence capability, establishing a consistent approach to understanding and evaluating competitors, emerging experiences, and changing customer expectations.
Role type
Senior Staff UX/UI Designer (Competitive Experience Intelligence)
Builds
Competitive experience assessments, strategic opportunity areas, experience principles, and executive-level narratives for the Consumer Group
Domain
Consumer digital platforms, competitive intelligence, market dynamics
Deliverable
product features
Required skills
competitive experience analysis, systems thinking, strategic narrative development, visual storytelling, journey analysis, concept visualization, business acumen, qualitative/quantitative synthesis, executive presentation
Preferred skills
graduate degree in HCI/Design, experience in complex digital consumer products
Technologies
AI, UX, UI, Design
Responsibilities
Conduct end-to-end competitive experience assessments across key customer journeys; translate competitive research into strategic recommendations; facilitate competitive experience reviews with senior leaders; partner with Strategy to identify market signals; ensure competitive insights lead to clear ownership and product roadmap decisions