Solutions Engineer/Architect
Core
Map customer journeys and design complex solutions for freight management systems, bridging physical logistics operations with digital software stacks.
Role type
Senior Solutions Engineer/Architect (Logistics & Hardware-Software Integration)
Builds
End-to-end implementation plans, product demonstrations, and optimized warehouse workflows for freight management platforms.
Domain
Logistics, Supply Chain, Industrial Engineering, Computer Vision
Deliverable
product features
Required skills
Customer-facing technical consulting, process mapping, industrial engineering, system integration, presentation skills, problem-solving
Preferred skills
Supply chain operations knowledge (Food & Beverage, 3PL), WMS/TMS/ERP familiarity, Atlassian Suite, Figma, Datadog, Computer Vision, Machine Learning
Technologies
Atlassian, Computer Vision, Datadog, ERP, Figma, Machine Learning
Responsibilities
Map customer journeys and create process maps/flow charts for Kargo implementation. Join client meetings to gather data and prepare implementation materials. Provide engineering support to improve computer vision, ML, and software stack. Streamline shipping/installation processes for physical Kargo towers. Collaborate with hardware/software teams to optimize tower placement and space usage. Map inbound/outbound workflows and operational reporting. Identify opportunities for automation and digitization. Translate client integration specs into software stack. Present solution value and ROI to clients. Build and deliver product demonstrations.
Seniority
Senior, hands-on IC with client-facing responsibilities