Director, AI Product Ops
Core
Lead the operational and cultural evolution of Thomson Reuters' Tax, Audit, Accounting & Practice (TAAP) product organization into a lean, AI-first Product Ops office.
Role type
Director, AI Product Ops
Builds
Operational frameworks for Core (Bedrock) and Agentic (Catalyst) portfolios; AI maturity roadmaps; automated dependency tracking and visibility systems.
Domain
Professional software (Tax, Audit, Accounting, Finance) + Generative AI
Deliverable
production ML models | product features | dashboards & analysis
Required skills
AI maturity transformation (L1 to L3), modern product operations, SDLC automation, change management, cross-functional alignment, metrics definition, team leadership
Preferred skills
Regulated industry experience, legacy-to-modern stack navigation
Technologies
Linear, Slack, GitHub, Claude, Cursor, v0, MCP
Responsibilities
Architect near-zero-overhead product operations using AI agents; unify operational rhythms across Core and Agentic portfolios; build automated tooling for cross-team dependencies; drive AI-maturity roadmap from individual tools to agent-driven workflows; lead change management and upskilling initiatives; recruit and mentor senior product ops experts.
Seniority
Director, strategic leadership with hands-on execution