Senior Manager, CSA Strategy
Core
Define commercial operating models, document business requirements, and map future-state processes to prepare new products for implementation on Thomson Reuters' technology stack.
Role type
Senior Manager, Commercial Strategy & Pre-Onboarding
Builds
Commercial models, process maps, business requirements, and onboarding readiness packages for new products.
Domain
Legal, Tax, Accounting, Compliance, and Media industries; SaaS and subscription commercial models.
Deliverable
product features
Required skills
Business analysis, process mapping, stakeholder coordination, requirements documentation, gap analysis, program management, data analysis, executive reporting
Preferred skills
Process mapping tools (Lucidchart, Visio), Customer-to-Cash, Sales Operations, CPQ, CRM, ERP, AI, SaaS, usage-based commercial models
Technologies
Azure DevOps, Microsoft Excel, Microsoft PowerPoint
Responsibilities
Document commercial models, pricing strategies, and customer journeys; facilitate workshops to map current and future-state processes; translate business needs into functional requirements and user stories; partner with cross-functional teams to gather requirements and resolve dependencies; track decisions, risks, and action items; support fit-gap analysis and readiness assessments; maintain project artifacts and governance documentation.
Seniority
Senior Manager, hands-on IC with strategic oversight