Manager, Data Governance
Core
Lead the strategy, operating model, and governance framework for account and customer master-data services across the IP business, ensuring trusted data across Salesforce and connected enterprise systems.
Role type
Manager, Data Governance (Master Data Management)
Builds
Account and customer master-data services, governance controls, and operational processes
Domain
Intellectual Property (IP) Sales Operations, Enterprise Data Management
Required skills
Data Governance, Master Data Management, Salesforce, Account/Customer Data Management, Duplicate Resolution, Data Cleansing, Service Level Management, Stakeholder Management, Process Improvement
Preferred skills
MBA or Master's Degree, Tamr, NetSuite, SAP, Data Quality Frameworks, Business Transformation, Change Management
Technologies
Salesforce, D&B, Tamr, NetSuite, SAP, Excel
Responsibilities
Lead IP Sales Operations strategy and operating model for master data; Align policies with enterprise governance standards; Oversee account creation, validation, enrichment, and hierarchy management; Monitor service levels, backlogs, and operational performance; Own data-quality standards and governance controls; Build partnerships across Sales, Finance, Operations, Compliance, and IT; Lead and develop a team of Senior Data Governance Analysts.
Seniority
Manager, hands-on leadership