Store Trainer
Core
Coordinates with retail management to train and develop store partners, ensuring training guidelines are followed and introducing new hires to company policies and culture.
Role type
Store Trainer
Builds
Trained retail partners and a compliant store environment
Domain
Grocery retail
Required skills
Onboarding new hires, conducting training sessions, monitoring partner progress, providing on-the-spot customer service corrections, maintaining clean and safe store environments, evaluating partner performance, transferring knowledge of new processes
Preferred skills
Intermediate understanding of checkout policies, knowledge of state laws regarding alcohol/tobacco/lottery sales, knowledge of anti-money laundering regulations, ability to motivate others, detail-oriented, ability to learn new processes
Technologies
Microsoft Office
Responsibilities
Conduct retail partner on-boarding, collaborate with management to identify training needs, report progress of partners during training periods, assist partners with position-specific tasks, work with front-end partners to ensure customer service standards, maintain clean and sanitary working environment
Seniority
Entry-level, hands-on IC