Senior Relationship Officer
Core
Administrative and operational support for Workplace and Wealth Banking teams, focusing on account opening, transaction processing, and compliance checks.
Role type
Senior Operations Officer (Banking)
Builds
Account files, transaction records, compliance reports
Domain
Banking / Financial Services
Deliverable
product features
Required skills
KYC, AML, sanctions screening, account opening, transaction processing, data entry, sales reporting, Microsoft Office
Preferred skills
Banking operations, customer servicing, risk and control mindset
Technologies
Microsoft Office, World Check
Responsibilities
Process account openings and servicing transactions, perform KYC name screening and AML checks, provide sales reporting and tracking support, update account and card statuses, handle non-sales servicing callbacks
Seniority
Mid-Senior, hands-on IC
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