Support Lead PT
Core
Lead a team of store associates to deliver exceptional customer service, manage daily store operations, and drive sales through effective merchandising and staff performance.
Role type
Senior IC retail operations lead
Builds
Retail store operations and customer experience
Domain
Retail / Consumer Goods
Deliverable
product features
Required skills
Team leadership, customer service training, store operations management, cash handling, inventory management, sales optimization, staff scheduling, store maintenance
Preferred skills
College experience, creative thinking, ability to multi-task, composure under pressure
Technologies
Cash register systems
Responsibilities
Train crew on customer service standards, oversee daily associate activities, manage store opening/closing procedures, act as Manager on Duty, support associate onboarding, drive sales and control expenses, perform store maintenance
Seniority
Senior, hands-on IC