AVP, Shared Services Deputy Team Lead, Group Retail
Core
Support the Team Lead in managing day-to-day operations of Account Closure, AML Mitigating Controls, FATCA/CRS processes, and mailbox management for a global bank.
Role type
Senior IC deputy team lead (banking operations & compliance)
Builds
Operational processes for account closure, AML controls, and regulatory reporting
Domain
Banking, Anti-Money Laundering (AML), Financial Regulations
Required skills
AML/CFT compliance, FATCA/CRS knowledge, account closure management, regulatory reporting, stakeholder coordination, quality assurance, process improvement, team coaching, risk management
Preferred skills
AML investigation experience, audit review participation, operational excellence leadership
Technologies
Microsoft Excel, PowerPoint, Word, reporting tools
Responsibilities
Oversee end-to-end account closure cases arising from AML exits; Monitor placement and reconciliation of AML mitigating controls; Ensure policies and procedures are updated for FATCA/CRS; Conduct periodic quality reviews and identify process improvement opportunities; Provide guidance, coaching, and on-the-job training to team members; Prepare and analyze management information reports and operational metrics
Seniority
Senior, hands-on IC with supervisory support
