KYC Team Lead Manager
Core
Lead and manage day-to-day delivery of KYC or Transaction Monitoring workloads, ensuring analysts and QC staff operate efficiently and in line with risk standards.
Role type
Manager, Financial Crime Operations
Builds
KYC and Transaction Monitoring delivery
Domain
Financial Services / Anti-Money Laundering (AML)
Required skills
Team leadership, Workforce management, Performance management, Risk oversight, Compliance enforcement, Stakeholder communication, Process improvement, Capacity planning, Quality assurance, Regulatory knowledge
Preferred skills
CAMS or ICA certification, Lean Six Sigma, Agile methodology, PMP
Technologies
N/A
Responsibilities
Allocate cases and manage priorities, Monitor productivity and quality outcomes, Provide coaching and performance feedback, Reinforce compliance with policies and procedures, Act as first-line escalation point for delivery issues, Support implementation of process updates
Seniority
Manager, hands-on leadership