Mgr Production Support Analyst, GIPS
Core
Production support for OPEN Systems/AS4000 and retail/wholesale payment or customer information systems in a banking environment.
Role type
Mid-level production support analyst (mainframe/Open Systems)
Builds
Incident investigation and resolution for payment and customer information systems
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
AS400 query writing, SQL query writing, UNIX shell scripting, log parsing, incident investigation, shift-based support operations
Preferred skills
Experience with multiple technologies/platforms, adaptability to new environments
Technologies
AS400, OPEN Systems, UNIX, SQL
Responsibilities
Write AS400 and SQL queries to investigate issues, write and optimize UNIX shell scripts for incident resolution, manage user communications during incidents, work in a 24*7 onsite shift-support model
Seniority
Mid-level, hands-on IC
