Financial Counselor
Core
Primary patient advocate for financial navigation and counseling within an oncology practice, ensuring seamless access to cancer treatment by managing insurance verification, prior authorizations, and financial assistance.
Role type
Healthcare financial counselor (oncology)
Builds
Patient access to cancer treatment and financial aid programs
Domain
Healthcare / Oncology
Deliverable
client delivery
Required skills
Insurance verification, prior authorization management, patient financial counseling, financial assistance program coordination, medical billing and collections, EMR systems proficiency, medical terminology (ICD10, CPT codes)
Preferred skills
Associate's Degree in Healthcare Administration or Business, experience in patient access or medical billing, knowledge of grant-funded programs
Technologies
EMR systems, practice management software, insurance verification tools, Microsoft Office Suite
Responsibilities
Coordinate pre-certification and prior authorization processes with insurance companies; establish patient financial responsibility estimates; assist patients with completing financial aid applications; monitor and collect patient financial balances; communicate treatment costs and benefits to patients and clinical teams.