Front End Manager
Core
Manages front-end and store office operations, staff, and compliance to ensure high customer satisfaction and operational efficiency.
Role type
Store Manager (Front End & Office)
Builds
Retail store operations for grocery banners across Texas, Louisiana, Arkansas, and Oklahoma
Domain
Grocery retail
Deliverable
product features
Required skills
Staff hiring and training, cash handling and tender procedures, compliance with AML and lottery regulations, performance evaluation, customer service leadership, inventory and shrink management, store opening/closing protocols
Preferred skills
Knowledge of fuel station operations, Microsoft Office functions, strategic objective alignment
Technologies
Cash registers, scanners, Microsoft Office
Responsibilities
Interview, hire, train, and develop front-end staff; oversee compliance of office functions including AML, lottery, and Western Union transactions; ensure accurate cash handling and bank deposit records; manage store opening and closing procedures; monitor and evaluate staff performance; enforce customer service standards and safety protocols
Seniority
Mid-level manager, hands-on operational leadership