Service Associate (Teller/CSO)
Core
Front-line banking service associate handling daily transactions, customer inquiries, and account maintenance.
Role type
Service Associate (Teller/CSO)
Builds
Banking transactions and customer service interactions
Domain
Banking / Financial Services
Required skills
Cash handling, transaction processing, account maintenance, customer query resolution, compliance adherence
Preferred skills
Sales skills, Life Insurance Broker License, Non-Life Insurance Broker License, Single License, banking operations knowledge
Technologies
Banking systems, transaction processing platforms
Responsibilities
Process transactions efficiently and accurately, maintain customer accounts, resolve customer queries and complaints, provide banking services via various channels
Seniority
Entry-level to Mid-level