Digital Product Manager, Agentic Experiences
Core
Build and optimize intelligent agentic AI products that create meaningful customer and business value for Safelite's service access and decision-making processes.
Role type
Senior IC Digital Product Manager (Agentic AI)
Builds
Intelligent agentic AI products and capabilities for customer service and business operations
Domain
Automotive services + Agentic AI
Deliverable
production ML models | product features
Required skills
Product strategy and roadmap ownership, AI product lifecycle fluency, conversational/AI-enabled product shipping, AI-native tool usage for analysis and prototyping, behavioral data and evaluation analysis, API and system integration understanding, continuous discovery and delivery experience
Preferred skills
Experience in rapidly evolving digital product environments, ability to operate in ambiguous spaces, strong partnership with Design and Engineering
Technologies
AI models, retrieval, tool use, orchestration, evaluation, observability, APIs, integrations
Responsibilities
Own strategy, roadmap, and performance for a defined area of the agentic portfolio; Identify and prioritize high-value opportunities connecting customer needs with AI capabilities; Lead discovery and delivery using AI-enabled tools and behavioral data; Optimize agent behavior and product capabilities through simulation and experimentation; Define and measure product performance across experience quality and business outcomes; Partner with cross-functional teams to translate insights into product changes
Seniority
Senior, hands-on IC