Rental Owner Services Coordinator
Core
Intermediary between homeowners and Copper Mountain Resort to manage short-term rental and property management services, ensuring high-quality communication and service delivery.
Role type
Rental Owner Services Coordinator
Builds
Short-term rental inventory and property management services for individual homeowners and HOAs
Domain
Hospitality / Resort Operations / Property Management
Deliverable
client delivery
Required skills
Conflict resolution, negotiation, sales goal achievement, contract management, inventory tracking, property inspection, multi-channel communication, data management
Preferred skills
None stated
Technologies
None stated
Responsibilities
Respond to and resolve homeowner queries and complaints; maintain homeowner files and databases; inspect properties and common areas; liaise with internal departments and external vendors; process new owner onboarding and contract execution; assist with property rating and improvement projects; communicate resort updates and strategies to owners.
Seniority
Individual Contributor