IIRS Operations Analyst
Core
Technical and analytical resource supporting interstate driver record operations, AAMVA programs, reporting functions, and operational performance initiatives.
Role type
Operations Analyst (Interstate Driver Records & Data Analysis)
Builds
Operational dashboards and performance reports for Interstate and Identity Records
Domain
Public Sector / Government Services / Driver License Administration
Deliverable
dashboards & analysis
Required skills
Interstate reporting compliance, AAMVA programs, CDLIS/PDPS/SPEXS systems, Data analysis, Dashboard development, Technical troubleshooting, Process improvement
Preferred skills
Driver license system of record experience, AAMVA systems expertise
Technologies
Microsoft Excel, Ticketing systems, Interstate driver record systems
Responsibilities
Administers and submits federally required interstate reporting; Processes and researches interstate driver record transactions; Develops and maintains operational dashboards and performance reports; Researches and resolves complex record discrepancies and system issues; Recommends operational improvements based on data analysis; Serves as liaison between operational teams, technical staff, and external partners.
Seniority
Mid-level, hands-on IC