Snowbird IT Business Analyst
Core
Bridge business users and tech teams to implement, maintain, and optimize software systems (POS, eCommerce, resort systems) while providing hands-on operational IT support and driving digital transformation.
Role type
IT Business Analyst (On-site)
Builds
Point-of-sale (POS), ticketing, and eCommerce platforms across multiple resorts
Domain
Outdoor industry / Resort operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
User story definition, system configuration, SQL, process improvement, incident response, vendor management, reporting tool development
Preferred skills
POS systems (RTP, Square, Mashgin, Affirm), eCommerce, activity-based applications, relational databases, payment gateway systems, outdoor industry experience
Technologies
SQL, POS systems, eCommerce platforms, AI-driven tools, intelligent automation solutions
Responsibilities
Define user stories and deliver practical solutions, configure and enhance POS/ticketing/eCommerce platforms, provide hands-on operational IT support and troubleshooting, evaluate and deploy AI-driven tools and automation, manage software configurations and vendor relationships, deliver monthly operational data analysis and reporting
Seniority
Mid-level (1-3 years experience)