Assistant-gerant de magasin
Core
Support store management and drive customer service for Carter's baby and children's clothing brand.
Role type
Assistant Store Manager (Retail)
Builds
In-store customer experiences and operational efficiency for Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet.
Domain
Retail / Baby & Children's Apparel
Deliverable
Product features (in-store merchandising and customer service)
Required skills
Labor management, customer service, team leadership, KPI analysis, recruitment support, inventory/merchandising planning, loss prevention, basic computer skills (Outlook, Excel), physical stamina.
Preferred skills
None stated.
Technologies
Outlook, Excel, Web navigation.
Responsibilities
Implement labor management to ensure customer focus; welcome customers and provide product assistance; foster a positive and inclusive environment; model service standards and train others; analyze business data and drive KPIs; assist in hiring, training, and developing store staff; recognize performance and redirect employees as needed; plan and report on task completion and financial results; partner with store manager on merchandising, promotions, and product placement; build customer loyalty through company programs; reduce loss through service, education, and operational controls.
Seniority
Entry-level to Junior Management.