Assistant-gerant de magasin - CR1107
Core
Assistant store manager for Carter's, a North American retailer of baby and young children's clothing, focusing on customer service, team leadership, and store operations.
Role type
Assistant store manager
Builds
In-store customer experience and operational efficiency for Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands
Domain
Retail (Baby & Children's Apparel)
Deliverable
product features
Required skills
Store management, customer service, team leadership, recruitment and training, financial analysis, merchandising, loss prevention, computer literacy (Outlook, Excel)
Preferred skills
Positive problem-solving mindset, verbal and written communication, physical stamina (lifting 18.1 kg/40 lb, standing for long periods)
Responsibilities
Implement workforce management to ensure customer focus; welcome customers and assist with product knowledge; foster a positive, safe, and inclusive environment; model service standards and train others; analyze business data and drive KPIs; assist the store manager with hiring, training, and development; recognize performance and redirect staff as needed; plan, track, and report on task completion and financial results; partner on merchandising, promotions, and product placement; build customer loyalty through company programs; reduce loss through service, education, and operational controls
Seniority
Entry-level to Junior, hands-on IC