Quality Engineer - Site Call Management
Core
Investigate product quality concerns from datacenter sites prior to customer hand-over, determine validity of complaints, and drive corrective actions.
Role type
Quality Engineer (Site Call Management)
Builds
Quality notifications, QM Orders for rework, corrective action requests, and monthly quality reports.
Domain
Industrial equipment manufacturing (internal combustion engines)
Deliverable
dashboards & analysis
Required skills
Data analysis, root cause investigation, SAP usage, report compilation, corrective action management
Preferred skills
Internal combustion engine performance knowledge, geometric tolerancing, gauge and test equipment operation, plant operations familiarity
Responsibilities
Investigate site call quality issues to determine validity, create Quality Notifications in SAP, issue QM Orders for rework, conduct investigations to assign responsibility for discrepancies, compile Quality Alerts, compile monthly reports on site quality issues, use data analysis to identify improvement projects, provide feedback to Key Account Quality and management
Seniority
Mid-level, hands-on IC
