Private Client Operations Specialist
Core
Provide daily reconciliation support for cash, assets, and book values between internal systems and custodians for high-net-worth client accounts.
Role type
Private Client Operations Specialist (Reconciliation)
Builds
High-quality reconciliation services and accurate account data for CI Assante Private Client and CI Private Wealth platforms.
Domain
Wealth Management / Financial Services Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Reconciliation of financial/non-financial transactions, Account and ACB value verification, Discrepancy investigation and resolution, Alphanumeric data entry, MS Office proficiency (Excel, Outlook, Word), Analytical problem solving, Attention to detail
Preferred skills
Mutual funds/securities knowledge, CSC or IFIC Operations certification, Experience in financial services administration
Responsibilities
Reconcile account and ACB values with custodial records daily; Set up securities, accounts, and transactions in internal systems; Investigate and resolve discrepancies in client portfolios; Provide prompt service to Financial Advisors and Investment Counsellors via phone and email; Review incoming requests for compliance adherence; Handle escalated issues and ensure timely resolution.
Seniority
Individual Contributor, Entry to Mid-level