Client Service Advocate
Core
Support Registered Investment Advisor (RIA) and Broker Dealer clients with operational assistance for account management, trading, and corporate actions.
Role type
Client Service Advocate (Operations Support)
Builds
Operational support for Wealth Management firms
Domain
Financial Services / Wealth Management
Deliverable
client delivery
Required skills
RIA and Broker Dealer operations knowledge, Account Opening/Maintenance, Trading, Corporate Actions, ACATS, Money Movement, Tax Reporting, internal team collaboration, problem-solving
Preferred skills
Axos Securities technology platforms familiarity, Bachelor's Degree
Responsibilities
Act as primary contact for client firms, partner with Operations/Compliance/Technology teams, build relationships with client firms, identify new account growth opportunities, monitor client accounts and implement solutions, share feedback for process improvement