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Loss Control Service Manager, Construction

Philadelphia, PA💼 Full-time🗓 2026-08-26 → 2026-09-25

Core

Lead and mentor risk consulting loss control professionals to deliver value-added services to Starr's U.S. Construction Casualty portfolio clients.

Role type

Senior Loss Control Service Manager (Construction Casualty)

Builds

Service delivery processes, metrics, and best practices for Starr's casualty clients

Domain

Commercial Insurance / Construction Casualty

Deliverable

client delivery

Required skills

Loss Control expertise, Large Account Service management, Team leadership and mentorship, Resource allocation, Process development, KPI tracking, Vendor management, Product Liability exposure knowledge

Preferred skills

IoT and AI in risk management, Advanced degree (CPCU, AU, ARM, etc.), Travel availability

Technologies

IoT, AI

Responsibilities

Manage service accounts and act as primary escalation point for clients; Partner with underwriters and ASM leaders to deliver consistent service; Establish clear service delivery processes and track KPIs; Manage and mentor risk consulting professionals; Support business development by promoting service capabilities to clients

Seniority

Senior, hands-on IC with management responsibilities

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