Field Training Growth Manager - Dunkin'
Core
Build sustainable, profitable growth in new and emerging markets by strengthening franchisee training systems, leadership capability, and operational readiness.
Role type
Field Training Growth Manager (Franchise Support)
Builds
Training systems, leadership development programs, and operational readiness for franchisees in emerging markets.
Domain
QSR / Franchise Operations / Emerging Markets
Required skills
Franchise consulting, multi-unit operations, organizational development, new restaurant opening support, coaching, facilitation, project management, change management, strategic thinking, problem-solving, presentation skills, Microsoft Office proficiency.
Preferred skills
Coaching franchisees and above-restaurant leaders, experience in restaurant or retail training.
Technologies
Microsoft Office (Excel, PowerPoint, Outlook)
Responsibilities
Assess organizational and training needs to establish scalable onboarding and leadership-development systems; translate market growth plans into focused training priorities and milestones; partner with New Restaurant Opening teams on pre-opening preparation and post-opening stabilization; identify capability gaps using operational insights and recommend solutions; strengthen franchisee and leader capability through coaching and development planning; help franchisees move toward self-sustaining training systems; lead or support training for national and regional initiatives; serve as the training connection point across cross-functional teams; track adoption and performance indicators to adjust support.
Seniority
Mid-Senior, hands-on IC