Product Manager, On-Premise Digital Guest Experience
Core
Define product strategy and deliver scalable digital-physical experiences for restaurant guests and operations across a multi-brand portfolio.
Role type
Senior Product Manager (Physical-Digital Experience)
Builds
Intuitive guest journeys, operational workflows, and scalable capabilities for software, hardware, and data touchpoints in restaurant environments.
Domain
Restaurant & Hospitality / Physical-Digital Integration
Deliverable
product features
Required skills
Product strategy, end-to-end lifecycle management, omnichannel journey design, data-driven prioritization, cross-functional stakeholder alignment, KPI definition, agile methodologies, technical fluency, change management.
Preferred skills
Restaurant or hospitality industry experience, AI-enabled product experience, experience managing external technology partners, experience across multiple brands or business units.
Technologies
Agile, Data Analytics, Hardware Integration, Software Platforms
Responsibilities
Drive product strategy, discovery, and roadmap execution; Lead end-to-end product lifecycle management from definition to retirement; Design and optimize cohesive physical-digital experiences; Build alignment across brands and enterprise functions; Measure product value and enable successful adoption.
Seniority
Senior, hands-on IC