Salesforce Product Manager
Core
Manage Salesforce platform operations, integrations, and product roadmap for a national children's mental health and family preservation organization.
Role type
Salesforce Product Manager (Functional Lead)
Builds
Salesforce platform features, data integrations, and system upgrades for child welfare and mental health programs
Domain
Nonprofit / Child Welfare / Mental Health / CRM
Required skills
Salesforce platform administration, product roadmap planning, system integration, data management, stakeholder management, technical consulting, nonprofit operations, user training, vendor management
Preferred skills
Technical consulting, Nonprofit Cloud/Agentforce expertise, advanced Salesforce architecture certifications
Technologies
Salesforce, Nonprofit Cloud, Agentforce, Data Management Tools
Responsibilities
Manage Salesforce platform and integrations, prepare product roadmaps, guide product analysts in requirements gathering, oversee system audits and upgrades, manage help desk tickets, facilitate testing and rollouts, report analytics on platform utilization, manage vendor relationships
Seniority
Mid-Senior, hands-on IC with leadership responsibilities